Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

We ship most items thru the USPS. 

Orders place before 12pm CST are typically processed the same day. Most products ship within 1-2 business days from when you process the order.

Protein cases are shipped directly from our manufacturer and come thru UPS. Orders for cases may have a delay of 1 business day, depending on demand.

Note

Some orders will arrive in two separate shipments. This occurs when an order is placed for an item we do not have in stock. We will ship what we have and have the rest of your order shipped directly from the manufacturer.